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Creating a Successful Online Presence

By Thoughtcorp, 22.07.11 | Comments

Creating a successful online presence is difficult in an environment saturated with competition. Website owners need to understand that an online presence is about more than a visually impressive website with solid architecture. The internet is dynamic and your online presence should mirror that. Static strategies get lost in the crowed and do not attract customers. There are several factors which have an impact on website solutions and whether your website will be a golden goose or a white elephant.

Planning

Strategic planning needs to infiltrate every level, from conceptualisation to launch and future development.  This includes deciding on KPI (Key Performance Indicators), target audience, customer retention and ROI (Return on Investment) measurements.

First impressions count

Turn your visitors into customers, investors and partners with a visually impressive and welcoming website. Your website should be appealing and satisfy visitor needs as the first step to create a strong online presence.

Easy Navigation

There is nothing more annoying than a promising website with tricky complex navigation. Information must be easily accessible to convert visitors into customers. That is why user friendly website development is essential for satisfying visitor needs.

Effective Keywords

Some of the most important questions you need to answer are what is the purpose of the website? And want do we aim to achieve with this website? The process of answering these questions includes proper keyword research relating to the industry, business and products or services to generate content that matches customers search queries. This can ensure good search traffic to your website but you should consider going beyond this. SEO (Search Engine Optimisation) experts can provide professional insight and a range of other services for a complete online strategy.

Quality Content

“Content is King” in the online world. Your website needs to provide relevant content that is concise, interesting and informative. Visitors want solutions or information about products and services. You can develop a strong online presence by constantly reviewing the content on your site to ensure that the customer’s needs are satisfied.

Competitive Analysis

Besides keyword research and analysis, businesses should analyse their competitors. Not only can you identify what is missing from your own website but also what is missing from your competitors. Your biggest competitors are undoubtedly using SEO. By evaluating and comparing web marketing strategies you can find holes in your planning and solutions to integrate into your strategy.

Complete marketing Strategy

An online presence does not stop once your website goes live, this is when it starts. Your site, brand, products and services need to be promoted. As mentioned, SEO companies have a range of services to help promote your company online. This can be done through PPC (Pay Per Click) advertising on Google, Yahoo and Bing. A complete marketing strategy should include blogs, e-newsletters, mobile and social network integration such as Facebook, Twitter and LinkedIn to mention just a few.

Analytics

Everything online is measurable. The trick is to constantly monitor every aspect to identify progress, improvements and drawbacks to each online action. Analytics gives you insight into how the viewer interacts with your company online. This helps you find strategies that work and change those that don’t.

Businesses need to understand that an online presence is an on-going process.


About The Author:
At ThoughtCorp we offer website and intranet strategy, design and development of the highest creative, technical and usability standards.
More info: thoughtcorp.co.za
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